Any customer who has a grievance/complaint with respect to the services offered by Recur Club may reach out to their respective growth partner, whose details are shared with you upon your onboarding to the platform. Your growth partner will endeavour to resolve the issue within 14 days.
In case of delayed or unsatisfactory response, please feel to reach Recur Club's grievance redressal officer at email@example.com
In case your grievances remain unaddressed after following the above steps, a customer may reach out to the NBFC which has provided you capital at the details available here
In case your grievances continue to remain unaddressed, you are entitled to file a complaint with the Reserve Bank of India's Sachet portal available here