2. Your Consent
2.3. You acknowledge that you are 18 years of age and are providing your Personal Information on the Platform out of your free will. Our Platform is accessible to children under the age of 18. We strongly encourage parents and guardians to supervise the online activities of their minor children and consider using parental control tools. These tools also can prevent minors from disclosing their name, address, and other personally identifiable information online without parental permission. Although the Platform and services are not intended for use by minors, the Company respects the privacy of minors who may inadvertently use the Platform. We do not knowingly collect any Personal Information from minors (without the consent of their parents/guardians).
2.4. You hereby acknowledge and agree that the collection and receipt of your Personal Information by the Company is necessary to provide the Services to you. In the event you do not provide your Personal Information as may be required for registration or thereafter, or fail to provide such permissions, the Company shall not have any obligations to provide the Services agreed to be provided and may restrict or prohibit your use of the Platform.
3. Personal Information
3.2. By providing your Personal Information, you are authorising the Company and its representatives to connect with you and to offer you our Services for the following uses and purposes (“Purpose”):
3.2.1. to operate your account on the Platform;
3.2.2. to register you as a user and to provide the Services effectively;
3.2.3. to decide whether to offer you our product or Service;
3.2.4. to perform studies, research and analysis for improving our Services;
3.2.5. to ensure that the content and advertising displayed are customized to your requirements from the Platform;
3.2.6. to provide you with customer support and resolve related issues;
3.2.7. to contact you via phone, SMS, email or third-party communication services for technical issues, payment reminders, or the Platform-usage related announcements and other security announcements;
3.2.8. to transfer Personal Information if the Company is acquired by any other entity;
3.2.10. obtain necessary rankings/ratings from various agencies (including CIBIL);
3.2.11. to undertake KYC verification;
3.2.12. to respond to legal notices, court orders or any other legal process or to establish or exercise our legal rights to defend against legal claims;
3.2.14. for any other purpose as the Company may deem fit in respect of the Services, subject to applicable law for the time being in force.
3.3. The Platform may collect information that is sent over the internet without your control. Some examples of such information we collect and analyse include the Internet protocol (IP) address used to connect your device to the internet; login; email; password; computer and connection information such as browser type and version, operating system, and platform; Platform use history, which we sometimes aggregate with similar information from other users to create features; the full Uniform Resource Locator (URL) click stream to, and from the Platform, including date and time; cookie number; product offerings you viewed or searched for; the email id you used to call the customer service.
3.4. We may use such information (including your Personal Information) to assemble aggregate information about the users of the Platform and assist with our system.
4. Collection, and Disclosure of Personal Information
4.1. We follow the accepted industry standards and take reasonable precautions under applicable Indian laws to protect your Personal Information submitted to us, both during transmission and after we receive it. However, please note, neither the method of transmission over the internet, nor the method of electronic storage, is 100% (Hundred percent) secure. Therefore, we are unable to provide any guarantee nor are responsible for its absolute security.
4.2. We will collect your Personal Information by lawful and fair means and, where appropriate, with your knowledge and / or consent.
4.3. Before or at the time of collecting your Personal Information, we will identify the purposes for which your Personal Information is being collected.
4.4. We will collect, use and disclose your Personal Information solely for fulfilling the Purpose and for other actions ancillary to the Purposes, unless we obtain the consent of the individual concerned or as may be required by law for any other purpose.
4.5. The Personal Information should be relevant to the Purpose for which it is to be used, and, to the extent necessary for those Purpose, should be accurate, complete, and up-to-date.
4.6. The Company may disclose your Personal Information to third party service providers who work on behalf of or with us to provide you with such Services, to help us communicate with you or to maintain Services. You hereby consent to transfer of your Personal Information in all such instances. The Company carries out all such transfers strictly in accordance with applicable law. Generally, these third party service providers do not have any independent right to share this information, however, certain service providers who provide services on the Platform, including the providers of online communications services, online payment gateway services, will have rights to use and disclose the Personal Information collected in connection with the provision of these services in accordance with their own privacy policies. Please note that we cannot control the actions of other users of the Platform with whom you may choose to share your Personal Information, and any such actions on your behalf shall be solely your sole responsibility.
4.7. In the event the Company goes through any kind of business transition, including without limitation a merger, acquisition by another company, or sale of all or a portion of its assets, Personal Information collected on the Platform may be among the assets transferred and you give your express consent for access to your Personal Information by such other entity or company.
4.8. Your Personal Information may be shared with third parties who have a need or authority to receive such information, if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to comply with: (a) in response to any authority having to receive such information under law; (b) any order of court; (c) detect, prevent, or otherwise address fraud, security or technical issues; (d) protect against harm to the rights, property or safety of the Company, our users or the public as required or permitted by law. You hereby consent to disclosure or transfer of your Personal Information in such instances, and the Company shall have no obligation to inform you of such disclosure.
4.9. We will retain your Personal Information for as long as necessary for the fulfilment of the Purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.
4.10. You agree that all information processed by us may be transferred, processed, and stored anywhere in the world, including but not limited to, India or other countries, which may have data protection laws that are different from the laws where you live.
4.12. The Company shall use your Personal Information to ensure services with respect to the Platform are presented to you in the most effective manner, to secure the Platform and make improvements, to carry out our obligations to you, and to communicate with you. The said communication can either be by calls, text or emails and for purposes which include transactional, service, or promotional calls or messages.
5. User choices
5.1. The Company does not make any unsolicited calls or otherwise market any products or services, except for in relation to the purpose for which such information has been provided or taking any feedback, addressing any complaints, informing you about new features or free/paid courses. You shall not disclose your Personal Information to any third parties that is not authorised by the Company, and verify the identity of such person who seek information. The Company will communicate with you through call, SMS, email or notices posted on the Platform or through any other means available, which shall include but not be limited to texts, other forms of messaging, calls etc. You can change your e-mail and contact preferences at any time by logging into your account. The company may, if you so choose, send direct mailers to you at the address given by you. You have the option to 'opt-out' of this direct mailer by way of links provided at the bottom of each mailer. We respect your privacy and to the extent that you choose not to receive such mailers, we will take all steps to remove you from the list.
6.1. You may also set your browser to block all cookies (including but not limited to session ID cookies, persistent cookies, cookies associated with our Services), or to indicate when a cookie is being set by the Company.
6.2. In the event your cookies are enabled, we may place cookies on your machine that store small amounts of data on your device about your use of the Platform. Cookies can identify the pages that are being viewed and this can assist us in tracking which of our features appeal the most to you and what content you may have viewed on past usages.
7. Links to other websites
9. Entire agreement
10. Compliance with laws
11. Grievance Redressal
In case of any grievance / any changes you may need to make to your Personal Information you may contact the Company at firstname.lastname@example.org